Terms of Service

PAYMENT

The Vecquas store accepts payment by VISA / MasterCard / American Express.The full payment is charged when the package is dispatched. All transactions are encrypted and 100% secure. We also accept PayPal.

SHIPPING CHARGES

Shipping charges will be added to your order. Please view the VECQUAS store shipping rates for information on your specific shipping charge.

 

UNCOLLECTED PACKAGES

Vecquas store will, not pay shipping costs for uncollected packages.

 

FEEDBACK AND COMPLAINTS POLICY

We welcome any comments about our service, so that we can improve what we are doing. We aim to deal with any problems quickly and fairly. If you have reason to complain about our service, please email our Customer Services Team stating clearly that you are making a complaint. Our aim is to respond to your complaint within a few working days, either resolving the complaint, or with a timescale for resolution.