Shipping & Returns

Shipping

At Vecquas, we understand that receiving your eco-friendly home goods in a timely manner is important to you.

ORDERS PLACED IN THE UK SHIP IN 7–10 WORKDAYS

International orders ship in 10–15 business days, and import taxes are the customer's responsibility.

THE COST TO SHIP ONE TRACKSUIT - £5.00

Once an order has been placed, it can not be adjusted or cancelled.

You will receive an email with tracking information after your order has been shipped. If you do not receive a shipping confirmation email within 3 business days, please contact us.

If the carrier attempts to deliver your order and you are not at home, please take the necessary steps to retrieve the order. In the event that the courier service returns the delivery to us, you will be contacted. Customers are responsible for any additional shipping charges for redelivery.

Return and Refund policy:

ALL SALES ARE FINAL, HOWEVER EXCHANGES MAY BE GRANTED IF THE SIZE YOU WANT IS IN STOCK AND WITHIN 7 DAYS OF YOUR PURCHASE.

IN THE CASE OF AN EXCHANGE THE PRODUCT HAS TO HAVE NO SIGNS OF WEAR OR DAMAGE.

IF A PRODUCT ARRIVES DAMAGED WE WILL DO OUR BEST TO RESOLVE THE ISSUE AND MAKE SURE BOTH PARTIES ARE SATISFIED